Showing posts with label Social activities. Show all posts
Showing posts with label Social activities. Show all posts

6 Nov 2011

Men Engage in More Social Shopping Activities than Women

Time and time again we hear that women love shopping - especially when the shopping experience involves social shopping activities like researching and sharing on social media sites like Facebook. I have even made several blog posts about it. Women still more frequently search for bargains, coupons and specials but a study from Performics shows that men actually do more social shopping activities than women.

Social shopping activities
Men do more frequently read reviews, research product information, find product availability, compare products and information about shops via social networks, shopping and bargain sites. As mentioned women are still more frequently searching for coupons, specials and bargains,.

Where men and women do social shopping activities
Social Media Site     Men     Women
Facebook  96%   97%
You Tube 54% 34%
Twitter 37% 24%
Google+ 36% 24%
My Space 31% 20%
Linkedin 30% 16
Source: Performics (October 2011)

Share the shopping experience
Social media has become a part of the shopping experience. When searching for a product social networkers most often visit Amazon, eBay or brand websites to begin their shopping experience or right before they decide to a buy. Social networkers are more likely to use social media sites such as Facebook immediately after the purchase to share their shopping experience with their friends.

Social commerce in-store
Social shopping activities is not just done at home in front of the computer. It's also done in-store. The in-store shopping behaviour has changed dramatically. The in-store shopping experience is not limited to the shop anymore, it's also online.

In-store Activities      Percentages
Price searches in-store        62%  
Checks-in on Social Media site       45%
Use a search engine on their mobile phone to look for information       41%
Wait between five and 10 minutes for advice on social sites before buying       41%
Use a barcode scanner on their mobile phone to shop for prices       30%
Pause in a shop before buying in order to seek advice on a social network       25%
Source: Performics (October 2011)

See press release by Performics or download statistics on Slideshare.

9 Sep 2010

Women Engage in More Social Activities Online

Women are more social than men. At least when using the internet. A whitepaper from ComScore shows that women engage in more social activities or visits more social networks than men when they go online.

If we compare women’s to men's online usage it's clear that women use far more time on social media.

Share of time spent on social activities:

Category Women       Men
Social Networking                  16.3%11.7%
Instant Messenger 11.3%10.4%
E-mails 7.7%6.8%
Communities 2.2% 1.8%
Blogs 0.9% 0.8%
Source: Media Metrix Worldwide (April 2010)

It's the same all over the world. It doesn't matter which region, women consistently engage in more social activities online than men. Without exception. In U.S.A. nearly 56 per cent of adult women say they go online to stay in touch, compared to 46 per cent of adult men. On a global scale, social activities like social networking, instant messaging and e-mails are the no.1 reason for women to go online.

In Latin America women spend up to 52 per cent of their total time online on social activities. Their most preferred activity is instant messaging (24 per cent) followed by the social networking (18 per cent) and e-mails (10 per cent). However, women in Asia Pacific only spend about 20 per cent of their total time online on these activities.

Adults' share of time spent on social networking, instant messaging and e-mail (% of total minutes):

Region Women       Men
World Wide                  33%27%
Latin America 52%45%
Europe 37%30%
North America 30% 25%
Asia Pacific 20% 17%
Source: Media Metrix Worldwide (March 2010)

Globally, women spend an average of 16.3 per cent of their online time on social networks (April 2010) compared to only 11.7 per cent for the men. The time spent on social networks has been increasing over the past year and shows the growing importance of social networking to women’s online experience.

You might not realize it but it's women above 45 years who are behind the greatest proportion of growth for social networking sites at the moment, in terms of both visits and time spent on the sites. They have similar reach and usage as the women 25-34 and 35-44. It is the users between the age of 15-24 who have the highest reach and the heaviest usage. However, all groups are spending a significant amount of their total online time on social activities.

Globally, Facebook is still the most popular social network but regional social networks have great appeal eg Mixi (Japan,) Vkontakte (Russia), StudiVZ (Germany), CyWorld (South Korea).

This trend has important implications for all e-commerce sites. If you can give your female customer an element of social networking, you will have an advantage. And actually you can: It's called Social Commerce. Read my blog post about Social Commerce and make your site more appealing to women.

Download the whitepaper from ComScore: Women on the Web: How Women are Shaping the Web.